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Press release:
Dear applicant, Congratulations! Iceberg Interactive and Dragon Slumber have selected you as a potential employee of Quasar Telecommunications.

You are set to work as a Tier 1 Tech Support Specialist with many avenues to progress down in your career. Log in to your Spectrum OS account here to start your trial period.

A free demo of the upcoming, award-winnin(Best Indie Pitch, MIGS 2018) adventure Tech Support: Error Unknown is now available on Gamejolt and Itch.io for PC/Mac/Linux. The full game is scheduled for release in February 2019.

Tech Support: Error Unknown is a unique adventure game that recruits players as new-starters in the IT department of a large hi-tech corporation.

From a virtual desktop interface, you’ll chat with customers and colleagues through an organic procedural dialogue system, solving puzzles and making discoveries and decisions that radically affect the branching narrative. Will you serve the company, or sabotage it from within?

The choice is yours.
Hack.
Manipulate.
Obey.

In Tech Support, you’ll be free to set your own agenda and unravel the mystery as you see fit.

About the game
“On behalf of Quasar Telecommunications, I am happy to welcome you to our family. You are part of our exciting new program allowing technical support specialists to work directly from home. Your new Spectrum system will connect you directly to our customers through the Support Desk.”

Tech Support: Error Unknown is an adventure game with simulation and puzzle mechanics, which places you in front of a virtual computer. As a tech support specialist new to the job, use a wide array of computer software to solve customer issues or choose to manipulate programs for personal gain. Hack your system to unlock its full potential, GPS track lost phones, scan profiles to blackmail customers, or simply propose they reboot.

While on the job, you discover a conflict between your corporate employer and an anonymous rogue hacktivist group, trying to take them down. Will you climb the corporate ladder, secretly join the hacktivists, or help the police expose them? Alternatively, will you pursue a more personal agenda? The choice is yours.

Key features:
– Engage customers and colleagues through a novel procedural dialogue system
– Choose how to approach each situation in a sandbox computer environment
– Decide who to side with and unlock new gameplay
– Discover multiple major and minor endings
– Mouse-only controls make the game accessible for all

IT specialists in need of a job can apply for the vacancy now, by wishlisting the game through Steam.

ABOUT DRAGON SLUMBER
Dragon Slumber is a Quebec-based indie studio founded in 2013 by Kevin Giguère, a programmer with over 20 years’ experience. As of 2018, Drugon Slumber has released the JRPG Arelite Core, and runner racer Astral Traveler for PC.

Work is currently ongoing with Tech Support: Error Unknown, for an anticipated 2019 release. Dragon Slumber believes that great games begin with careful and innovative designs and always strives to provide unique experiences for gamers. Please visit https://www.dragonslumber.com for more information.

ABOUT ICEBERG INTERACTIVE
Iceberg Interactive is an independent video game publisher founded in 2009 by an international group of games industry veterans and is located in Haarlem, The Netherlands. Staffed with avid gamers, Iceberg works closely with an international assembly of game developers, both midsize and indie.

Having enjoyed recent success with titles such as Starpoint Gemini Warlords and Oriental Empires, the company has many exciting games in the pipeline, including Gas Guzzlers Extreme (PS4), Conarium (PS4/XB1), as well as Headsnatchers (PS4), Circle Empires (PC), Shortest Trip to Earth (PC), The Sojourn (PC/PS4/XB1), Lunacy: Saint Rhodes (PC), Silent Night (PC), and Tech Support: Error